Contact Us

We’re here to help and aim to respond to all customer enquiries as quickly as possible.

Customer Support

Email: hello@tattoonumbingcreams.co.nz

Support Hours: Monday – Friday, 9:00am – 5:00pm NZST

We typically respond to enquiries within 1 business day.

Shipping Location

All orders are shipped from Auckland, New Zealand.

Order Support

If you are contacting us about an existing order, please include:

• Your full name
• Order number
• The email address used at checkout

This helps us assist you faster.

Common Enquiries

We can help with:

• Order updates
• Shipping enquiries
• Product questions
• Returns and refunds
• General customer support

Before Contacting Us

Please check your shipping confirmation and tracking details first, as many delivery questions can be answered through your courier tracking link.

We appreciate your support and look forward to helping you.